Guarantee on As Is or Final Sale Auctions

I guarantee not to make any intentional misrepresentation or fail to describe product defects on used merchandise. New or refurbished merchandise is usually covered under the manufacturers warranty and I will provide you with proof of purchase should you ever need it.

Guarantee on New Merchandise

On many new items I can now offer a Money Back Guarantee. Please see each auction to see and understand how this Guarantee applies to the item you are bidding on. If you have any questions about this guarantee email me.

On most new items the merchandise may have a manufacturers warranty and I will try to include that information in those auctions or include a link to the manufacturers web site where you can obtain further information.

If you have a service issue on a new item, you should follow the manufacturer's instructions to obtain warranty service. I will not be held responsible for any service problems if the item is under manufacturers guarantees or warranties, but will gladly help you get the service you need from them.

In the event of damage during shipping you will be responsible as we take every effort to pack, ship and label (Fragile, Do Not Crush, etc) all the parcels going out the door. Although the USPS and UPS do offer insurance, they often will give you a hard time in trying to collect on a damage claim so if you are worried about a bulb that might come in broken or other fragile item that might have damage, consider the Pay Pal Guarantee.

I feel this Pay Pal insurance is the best against breakage or if you are not sure you want the item. their insurance is a no questions asked guarantee and I believe they will even refund S&H fees as well. We have been fortunate not to have any damage to speak of in over 6,000 auctions, but it can happen. It is all in the numbers and based on our record of shipments, most of our customers don't bother to insure, but we do want you to have that option and know your choices and obligations. We will do everything possible to help you in the event of a problem, but once again we are not responsible for the shippers mishandling of your item, please understand this. It is hard to determine if the damage happened in shipping or simply the buyers abuse or mishandling of the item, so this policy must be used and will be in place as stated.

Once the allotted time period for the Money Back Guarantee period ends, we cannot accept any returns, for any reason, sorry. Remember, all service issues must be directed to the manufacturer for appropriate action or to the shipper or Pay Pal if you have taken their optional insurance.

If you are not satisfied with your purchase of a NEW Item that has our Money Back Guarantee or find the item to be defective, please contact me immediately to obtain a Return Authorization or for me to aid you in getting service from the manufacturer (I will be happy to help you). This must be done in the time limit specified in that auction. Shipping and Handling is not refundable on a return unless we shipped you the wrong item. This is a policy that most mail order or internet retailers adhere to as we do.

Any returns not agreed to, will be refused at the door and the shipper will return it to you. If you are buying used merchandise please expect it to show the signs of its age, unless I note otherwise. It is possible for example that a ni-cad battery will have a shorter life then a new one, it is impossible for me to determine these things on older items. I will do the best I can in describing condition accurately, but the ultimate responsibility is yours. Any questions about this email me before bidding.

You must return the item in the condition it was shipped, including all accessories, instructions, product boxes, etc. In most cases our normal guarantee on new merchandise will be three (3) days; no other guarantees or warranties (for usability, etc.) are stated or implied. I am not liable for incidental or consequential damages or claims. There may be a 15% restocking fee if the item is not returned as it was shipped to you, this will be at our option based on the item and the condition when we receive it.

Refunds will be made after eBay has been notified that you have returned the item for a refund and they have issued the credit for the fees they have charged us on the sale. This only takes a day or so and in order to speed the process you must respond to their email request and confirm that the item has been returned for a refund quickly. At that time we will make the necessary refund less your original shipping and handling fees (which are not refundable). We do not charge a restocking fee (except in certain situations stated above) as some companies and sellers do, but cannot refund shipping on returns, please understand and abide by this policy.

Pay Pals Optional Guarantee

Pay Pal now offers optional buyer guarantees at a small additional cost to the buyer. If in doubt about an item, used or new, this is a great option. You will deal with Pay Pal directly, send the item back to them and they will make a refund directly to you. You won't have to deal with the seller at all. It is fast, easy and the cost is not exorbitant.

Safeguard your online purchases with Pay Pal's Money Back Guarantee.

When you make a payment on the Pay Pal website, you can now buy a Money Back Guarantee to protect your purchase of physical goods on selected transactions. If you purchase the Money Back Guarantee, you will have the option to return your merchandise to Pay Pal in exchange for a reimbursement (not including the Guarantee fee), provided that you file a complete reimbursement request within 30 days of payment.

This program will only be offered for tangible goods transactions of less than $1,000.00 USD with pre-qualified sellers. Pay Pal may take additional criteria into account in deciding whether to offer the Money Back Guarantee on a particular transaction.

You will know if a transaction qualifies when you get to the Confirm Payment Details page. If we are offering the Money Back Guarantee, you will see a check box quoting the price of the Guarantee for that transaction. Just click on the box before you send payment. For more complete information about the Money Back Guarantee and its specific exclusions and fees, please go to the Money Back Guarantee Policy of the User Agreement.

BUY WITH CONFIDENCE, HAVE PEACE OF MIND,

With All These Guarantees Now Available To You

AUCTION REFUNDS ONLY:

Any items not covered under my Money Back Guarantee or Pay Pals Guarantees, will not receive a cash back refund except under certain situations described elsewhere in our Terms. Due to the costs incurred for eBay insertion fees, commission's, credit card fees, etc. and in some cases very low profits or in other cases no profits on some auctions, I cannot make these refunds, unless of course I sent you the wrong item. If this happened, I will refund your entire payment and will also pay for the shipping both ways, if you want to return the item.

Please understand this is an auction and as such you buy an item As IS in a Final Sale. I am not a department store working on a huge profit margin. I cannot afford to offer refunds because you had "Buyers Regret", or you think you might have bid too much for it and now want an excuse to return it.

Read my auction ad carefully, look at all the photos I supply of the item, understand my Terms and Conditions and before you bid, should you have "ANY" questions email me so you are perfectly clear on what you are bidding for.

Here is a typical example of what might go wrong on an auction. You bid on a camera lens that is made for a Nikon camera. You win it and find out it doesn't fit your model camera. You now ask me to take the lens back and want a refund. Unfortunately I must refuse to do so as the error was yours and not my fault.

You may email with your questions before bidding on the item. I will do my best to give you the correct information, but will not be held responsible if I make an error in this regard. You must do your own research before bidding and make sure this is the right item and it will fit your camera. The responsibility is ultimately yours in this regard. Do a web search with your camera name and model. You will come up with a number of links and then be able to determine if the item I have is what you require. It is easy and it is what I usually do before answering any questions from a bidder.

THIS POLICY IS A MUST IN ORDER TO KEEP THE STARTING BIDS LOW AND WITHOUT RESERVES. IT OFFERS MY BIDDERS THE BEST CHANCE OF SAVING BIG $$$.

Note: Antique or collectable photo equipment are always sold on an "As Is" basis only (unless stipulated otherwise in auction). I cannot guarantee the mechanical condition of these older cameras and accessories.

SEE MY COMPLETE POLICY ON FEEDBACK

PAYMENT AND SHIPPING INFORMATION

MY GUARANTEE

READ WHAT EBAYERS SAY ABOUT ME